Frequently Asked Questions (FAQ)

1) CAN I ORDER FOR TODAY DELIVERY?

Answer: Yes, please see products available under “SAME DAY DELIVERY” category

2) WHERE DO YOU DELIVER?

Answer: We deliver to Klang Valley (Kuala Lumpur and selected areas in Selangor). Delivery fees are per calculated by Lalamove using CAR. Purchases with total of RM 200 or more per single order (to one delivery address) will instantly be entitled for RM25 off delivery charges.

3) CAN I CHANGE MY DELIVERY/PICKUP TIME AFTER I PLACED MY ORDER?

Answer: Just send an email to [email protected] or drop us a WhatsApp at 012-2425669 and we will try to work something out for you

4) CAN I CHANGE DETAILS OF MY ORDER?

Answer: Just send an email to [email protected] or drop us a WhatsApp at 012-2425669 and we will try to work something out for you

5) CAN I PICKUP AT YOUR STORE

Answer: Yes, currently all pickups will be at the Bangsar outlet

6) WHAT PAYMENT METHODS ARE AVAILABLE?

Answer: We accept credit/debit card, e-wallet, direct bank transfer. We do not accept COD

7) CAN I ARRANGE MY OWN COURIER?

Answer: Yes you can! Just ensure that rider is given accurate information and is on time for selected time slot. We also highly discourage motorcycle deliveries as chances are high that cake will be damaged. 

8) HOW LONG CAN THE CAKE KEEP AFTER CUTTING? 

Answer: Cakes taste best on the same day. If there are leftovers, you can keep it in an air-tight container and keep it in the fridge for a maximum of 4 days.

9) DO YOU PROVIDE VEGAN OR GLUTEN -FREE CAKES?

Answer: Yes we do! Just enquire within 🙂

10) WHAT IF I HAVE A NUT ALLERGY?

Answer: We offer a range of nut free cakes.

11) ARE YOUR CAKES HALAL?

Answer: We are not a halal-certified kitchen currently but all ingredients are halal-certified and kitchen is pork free.

12) I AM PLANNING TO TRAVEL WITH THE CAKE. WILL IT LAST THE JOURNEY?

Answer: As long as cake is not exposed to direct sunlight, it will last up to a 4 hour journey in the car/plane.

13) CAN I REQUEST FOR CAKE TO BE LESS SWEET?

Answer: We do our best to keep the sugar level as low as possible for all our cakes. We would not recommend further reduction as it will affect the taste and texture of the cake 🙂

14) LITTLE TEE CAKES TASTE BEST WHEN…

Answer: cake is room temperature 🙂 If you are not looking to consume the cake immediately, please keep cake in chiller and take out 30 mins before consumption to thaw the cake

15) I WOULD LIKE TO ORDER A CUSTOMISED CAKE. 

Answer: We will be able to cater to it as long as design is simple + within our capabili-tee! Just drop us a WhatsApp 012-2425669 and we will get back within 24 hours!

16) DO YOU CATER TO CORPORATE ORDERS?

Answer: Yes we do! Just send an email to [email protected] or drop us a WhatsApp at 012-2425669 and we will get back within 24 hours!

17)I OWN A CAFE AND WOULD TO SELL SLICES OF LITTLE TEE CAKES. HOW DO I GO ABOUT THIS?

Answer: Just send an email to [email protected] or drop us a WhatsApp at 012-2425669 and we will get back within 24 hours!